WORKFORCE DEVELOPMENT

This package contains 14 items.

Email Etiquette Tutorial: Description: This tutorial shows you how to create professional emails that get the results you want, explains the basics of writing and sending messages, and covers dos and don'ts, how to email efficiently, and more.

Email Etiquette Quiz: Description: Think you're an email expert? Take this quiz to find out!

Boost Your Critical Listening Skills-Ebook: Description: The ability to make people feel heard and valued through critical listening creates strong connections with team members, family, and friends. This brief article offers an overview of what critical listening is, discusses why it’s important, and offers simple tips on how you can become a better listener.

Verbal Communication at Work Tutorial: Description: This tutorial provides guidance to help make sure that when you communicate, people listen. Learn how to take everyone's needs into account, be concise, be a great listener, and ask the right questions. Boost Your Critical Listening Skills.

Public Speaking Success in 20 Minutes a Day-Ebook: Description: In just 20 simple lessons, you’ll learn how to be a good listener, analyze your audience, do research, organize your thoughts and notes, prepare an outline, craft a memorable speech, and much more!

Write & Speak Like a Professional in 20 Minutes a Day-Ebook: Description: Learn how to improve your ability to make a strong first impression, and how to extend and enhance that impression so your colleagues and supervisors will listen carefully when you speak and appreciate what you write.

Master Your Basic Grammar Skills: Description: This interactive tutorial will give you the confidence to write error-free emails, letters, business documents, and more. Use these lessons and exercises to learn the fundamentals of punctuation and parts of speech, and how to avoid common mistakes.

Vocabulary and Spelling Skills Tutorial: Description: Each unit in this tutorial walks you through essential skills to help you improve your vocabulary and spelling, including plenty of practice and evaluation to help reinforce what you've learned.

Business Writing Clear and Simple-Ebook: Description: Learn how to write clearly and accurately, and save your company time and money. This eBook explains the basics of good business writing—from letters to short but professional emails. Also included: grammar guides and writing samples you can use.

Mastering Workplace Skills: Grammar Fundamentals-Ebook: Description: Learn the skills you need to express yourself professionally and succeed in the workplace! This eBook is packed with hundreds of practice exercises to help improve your word usage in cover letters, emails, presentations, and much more.

Mastering Workplace Skills: Writing Fundamentals-Ebook: Description: Improve your writing and express yourself professionally on the job hunt and in the workplace! This eBook is packed with hundreds of practice exercises to help you learn the skills you need to write top-notch cover letters, emails, memos, and more.

Proofreading, Revising, & Editing Skills Success in 20 Minutes a Day-Ebook: Description: In this eBook, you'll learn the principles of grammar and how to manipulate your words until they're just right. De Strengthen your revising and editing skills and become a clear and consistent writer.

WorkKeys® Business Writing Practice Test 1, WorkKeys® Business Writing Practice Test 1: Use this first practice test to gain valuable experience for the WorkKeys® Business Writing Assessment. It includes a prompt similar to the ones found on the official exam, plus sample responses at each level and a self-scoring guide to assess your work.

WorkKeys® Business Writing Practice Test 1, WorkKeys® Business Writing Practice Test 2: Description: Use the second practice tests to gain valuable experience for the WorkKeys® Business Writing Assessment. It includes a prompt similar to the ones found on the official exam, plus sample responses at each level and a self-scoring guide to assess your work.

This package contains 1 item:

The Elements of Successful Negotiation: Description: Negotiating is an activity that touches on all aspects of our professional and personal lives. This brief article provides an overview of why negotiation is a critical life skill and describes the elements of a successful negotiation.

This package contains 2 items:

Social Networking for Business Success-Ebook: Description: Whether you're starting a new business or growing one, the Internet can help you promote your business, demonstrate your expertise, and meet new customers and clients. This eBook will show you how to create and maintain a vibrant social media presence.

Social Networking for Career Success, 2nd Edition-Ebook: Description: Build your brand and maximize your job success through social networking. This eBook unlocks the secrets of LinkedIn, Twitter, Facebook, and more—helping you become the expert.

This package contains 1 item:

Critical Thinking Skills Success, 3rd Edition-Ebook: Description: Become an effective critical thinker in 20 minutes a day! Learning to think critically will improve your decision-making and problem-solving skills, giving you the tools you need to tackle tough decisions. Use these practical examples to learn quickly.

This package contains 2 items:

501 Challenging Logic and Reasoning Problems, 2nd Edition-Ebook: Description: Don't let muddled thinking slow you down at work. Start with easy warm-up questions and then solve logic problems to improve your critical thinking. As you go, you'll learn reasoning skills to help you work more intelligently on the job.

Reasoning Skills Success in 20 Minutes a Day, 3rd Edition: Description: Do you think logically at work? Test yourself to uncover your strengths and weaknesses for solving problems. Then, in 20 short steps, sharpen your thinking skills so you can reason more effectively on the job.

This package contains 1 item:

Setting Powerful Goals Tutorial: Description: What do you hope to accomplish today, next month, next year, or in five years? Busy adults can use this tutorial to learn goal-setting strategies for success, including how to set short-, intermediate-, and long-term goals.

This package contains 1 item:

Strategies to Get Organized at Life and Work Tutorial: Description: Being organized can help busy adults accomplish more and stress less! Whether your home or work space is filled with clutter, you constantly misplace things, or you just want some new organizational strategies, this tutorial will teach you tips and tricks to organize yourself for success.

This package contains 4 items:

Time Management Tutorial: Description: It's not just how you do your job that matters. How efficiently you do it is just as critical. This tutorial shows you how to meet your deadlines, how to multi-task, and how to prevent information overload, and includes key time-saving strategies.

Manage Your Time and Your Life in 20 Minutes a Day-Ebook: Description: This is an all-in-one efficiency handbook, with suggestions to help you identify key action items and take the necessary steps to accomplish your long- and short-term goals. Learn how to get a firm handle on your schedule to keep efficiently moving forward with your professional plans.

Quick Tips for Better Time Management-Ebook: Description: This article explores the benefits of effective time management skills and offers quick tips to help you build them.

Multitasking for Busy Adults Tutorial: Description: If you’re a busy adult, you’re no stranger to juggling many important (and not so important) tasks every day. In this tutorial, you’ll learn how multitasking can help you improve productivity, manage tasks, and give you a bit more “me” time. You'll come to appreciate the best multitasking has to offer and discover time-wasting traps to avoid!

This package contains 2 item:

Workplace Etiquette Tutorial: Description: This tutorial will help you make a great impression at work. It covers how to look, how to be a positive influence, and what to say and what not to say. It also covers the basics of how you're expected to behave in the workplace.

The Elements of Professionalism: Description: This article explores the concept of professionalism and discusses its core elements—accountability, consideration, humility, communication, tidiness, and consistency.

This package contains 1 item:

Attitude and Teamwork Tutorial: Description: Making yourself indispensable involves being a good team player with a great attitude. This tutorial will help you get on the right track when you start a new job, once you've been on the job for a while, and during challenging times.

This package contains 3 items:

Using Search Engines to Find Websites and Answers-Tutorial: Description: Did you know there are more than a billion websites in the world? It's no wonder that navigating through that much information seems daunting. This course shows you how to use search engines to find exactly what you're looking for, quickly and easily.

Recipe for Research: Description: Use this brief but comprehensive article to help you plan and execute any kind of research.

Research & Writing Skills Success in 20 Minutes a Day-Ebook: Description: In school, you will be asked to do research and write up your findings—from a brief summary to long reports. This eBook presents 20 steps for writing clearly, explaining how to organize the research process so writing is easy.